Terms and Conditions
Conditions of Use
Our policy strictly prohibits the following:
1. Distribution, storage, or transmission of any material that may violate any international, federal, state, local law or regulation is strictly prohibited. This includes, but not limited to, material protected by trademark, copyright, trade secret or other intellectual property used without proper consent, and material that is defamatory, obscene, or violates applicable laws.
2. Sending spam (unsolicited mail messages), advertising material to individuals who did not request the material. This includes, but is not limited to, bulk-mailing of commercial advertising, informational announcements.
3. Forging or unauthorized use of mail header data (spoofing), IP address, network MAC address, or account logins.
4. Attempting or obtaining service or products with intent to avoid payment. Sharing, selling, or distributing internet access between neighbors or remote users is prohibited.
5. Attempts by a user to obtain access to an unauthorized computer resource or account owned by another person (cracking).
6. Activities that cause an intentional network overload or denial of service to any computers, customers or users on any network.
7. Destruction, alteration, or access, or attempt, to any information that belongs to GHz Wireless Broadband (our network), customers or users.
8. Distributing, advertising, sending, or making available any program, product, or service that violates this policy or any other Internet Service Provider, which includes the means to send spam, piracy of software, and denial of service attacks.
9. Reverse engineering of any type, software, hardware or code is not allowed.
10. Services that interfere with the use of our network by other customers or authorized users. Each customer is responsible for the activities at their location, by accepting this agreement, is agreeing to ensure that all users abide by this policy.
If violations of this policy occur, WISP DRONE reserves the right to terminate services or take action to stop the offending customer from violating this agreement we deem necessary, without notice.
Service Agreement
Tracking & Radar equipment (radio/transmitter/antenna/power adapter/bracket) remain property of WISP DRONE and is leased to the customer. If the equipment is not returned within 30 days of service cancellation and in good condition the customer will be charged the MSRP of $3999 for the equipment.
The customer grants WISP DRONE permission to repair, maintain, replace, reposition or remove any equipment owned by WISP DRONE on the customer's property at any time.
It is the customer responsibility to take the recommended precautions to protect, secure, and backup their computer(s)/network. This includes but not limited to installation of a firewall and software that protects against viruses, spyware, and spam. We take the same precaution on all of our servers and use encryption on all wireless network transmission.
Installation of equipment may require holes, screws, wire, poles, outlets, and wall jacks to your home or apartment. It is not the responsibility of WISP DRONE to reverse any changes made during the installation process. The customer is responsible for the safety, inspection and maintenance of equipment after the installation.
On-site service calls resulting from customer computer problems, faulty customer hardware, broken wiring, router or network misconfiguration will be billed at $75/hr, 2 hour minimum.
A non-refundable $35 fee is charged (up front) on all Drones for evaluation, as agreed to in RMA conditions.
Past due accounts are subject to service suspension and a late charge of $5 per month.
All cancellations must be mailed via USPS to us @ WISP DRONE 6800 Westgate Blvd, Ste 132-115 , Austin TX 78745 USA. Include your account number and reason for canceling in writing. It must be signed and dated. Cancellation notice must be send by mail and be post marked before your due date. No pro-rating of partial months in the event of cancellation.
There are no refunds on shipping, labor or materials on drones, or drone kits.
All refunds must have a Return Merchant Authorization (RMA) number assigned, and approved.
All refunds are at discretion of WISP DRONE at all times.
WISP DRONE has the right to refuse service to anyone , at any time, with or without reason.
Threats, slander, deformation of character in any form, or negative remarks via voice-mail, on the phone , email, social media, blogs, forums , or any type of printed or on-line media are stickily prohibited . In the event of such, we will cancel your service and file legal actions.
Any and all disputes arising under or related to this Agreement shall be forced to mediate in Travis County, Austin Texas at your expense.
By ordering (on-line, email, voice and text) from WISP DRONE or its representatives, you agree to the terms and conditions contained within.
This WISP DRONE Conditions of use policy is effective 1/1/2017. We reserve the right to modify/change this policy, pricing, terms and conditions at any time, without notice, effective upon posting on this website. Report violations to us.
Our policy strictly prohibits the following:
1. Distribution, storage, or transmission of any material that may violate any international, federal, state, local law or regulation is strictly prohibited. This includes, but not limited to, material protected by trademark, copyright, trade secret or other intellectual property used without proper consent, and material that is defamatory, obscene, or violates applicable laws.
2. Sending spam (unsolicited mail messages), advertising material to individuals who did not request the material. This includes, but is not limited to, bulk-mailing of commercial advertising, informational announcements.
3. Forging or unauthorized use of mail header data (spoofing), IP address, network MAC address, or account logins.
4. Attempting or obtaining service or products with intent to avoid payment. Sharing, selling, or distributing internet access between neighbors or remote users is prohibited.
5. Attempts by a user to obtain access to an unauthorized computer resource or account owned by another person (cracking).
6. Activities that cause an intentional network overload or denial of service to any computers, customers or users on any network.
7. Destruction, alteration, or access, or attempt, to any information that belongs to GHz Wireless Broadband (our network), customers or users.
8. Distributing, advertising, sending, or making available any program, product, or service that violates this policy or any other Internet Service Provider, which includes the means to send spam, piracy of software, and denial of service attacks.
9. Reverse engineering of any type, software, hardware or code is not allowed.
10. Services that interfere with the use of our network by other customers or authorized users. Each customer is responsible for the activities at their location, by accepting this agreement, is agreeing to ensure that all users abide by this policy.
If violations of this policy occur, WISP DRONE reserves the right to terminate services or take action to stop the offending customer from violating this agreement we deem necessary, without notice.
Service Agreement
Tracking & Radar equipment (radio/transmitter/antenna/power adapter/bracket) remain property of WISP DRONE and is leased to the customer. If the equipment is not returned within 30 days of service cancellation and in good condition the customer will be charged the MSRP of $3999 for the equipment.
The customer grants WISP DRONE permission to repair, maintain, replace, reposition or remove any equipment owned by WISP DRONE on the customer's property at any time.
It is the customer responsibility to take the recommended precautions to protect, secure, and backup their computer(s)/network. This includes but not limited to installation of a firewall and software that protects against viruses, spyware, and spam. We take the same precaution on all of our servers and use encryption on all wireless network transmission.
Installation of equipment may require holes, screws, wire, poles, outlets, and wall jacks to your home or apartment. It is not the responsibility of WISP DRONE to reverse any changes made during the installation process. The customer is responsible for the safety, inspection and maintenance of equipment after the installation.
On-site service calls resulting from customer computer problems, faulty customer hardware, broken wiring, router or network misconfiguration will be billed at $75/hr, 2 hour minimum.
A non-refundable $35 fee is charged (up front) on all Drones for evaluation, as agreed to in RMA conditions.
Past due accounts are subject to service suspension and a late charge of $5 per month.
All cancellations must be mailed via USPS to us @ WISP DRONE 6800 Westgate Blvd, Ste 132-115 , Austin TX 78745 USA. Include your account number and reason for canceling in writing. It must be signed and dated. Cancellation notice must be send by mail and be post marked before your due date. No pro-rating of partial months in the event of cancellation.
There are no refunds on shipping, labor or materials on drones, or drone kits.
All refunds must have a Return Merchant Authorization (RMA) number assigned, and approved.
All refunds are at discretion of WISP DRONE at all times.
WISP DRONE has the right to refuse service to anyone , at any time, with or without reason.
Threats, slander, deformation of character in any form, or negative remarks via voice-mail, on the phone , email, social media, blogs, forums , or any type of printed or on-line media are stickily prohibited . In the event of such, we will cancel your service and file legal actions.
Any and all disputes arising under or related to this Agreement shall be forced to mediate in Travis County, Austin Texas at your expense.
By ordering (on-line, email, voice and text) from WISP DRONE or its representatives, you agree to the terms and conditions contained within.
This WISP DRONE Conditions of use policy is effective 1/1/2017. We reserve the right to modify/change this policy, pricing, terms and conditions at any time, without notice, effective upon posting on this website. Report violations to us.